Privacy Policy At Roofing Repair Pro, we are deeply committed to protecting your privacy and ensuring that your personal information is handled with the highest level of care and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Information We Collect We may collect several types of information from you, including but not limited to: Personal Identification Information: Such as your name, email address, phone number, and mailing address when you voluntarily provide them to us through forms or service requests. Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data collected through cookies and similar technologies. Cookies and Tracking Technologies: We use cookies and other tracking mechanisms to improve your experience, analyze trends, administer the site, track users’ movements around the site, and gather demographic information. How We Use Your Information Your information is used to: Provide, operate, and maintain our website and services efficiently and securely. Respond to your inquiries, process requests, and fulfill orders or service appointments. Improve our website, services, and customer experience based on your feedback and usage patterns. Send periodic communications including updates, promotional offers, and important notices relevant to our services, with your consent where required by law. Detect, prevent, and address technical issues, fraud, or unauthorized activities to protect our users and the website. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances: Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements. Legal Compliance: When required by law or in response to valid legal requests by public authorities, such as a court order or subpoena. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. Data Security We employ industry-standard security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. Your Rights and Choices Depending on your jurisdiction, you may have certain rights regarding your personal data, including: The right to access, correct, or delete your personal information. The right to object to or restrict certain processing of your data. The right to withdraw consent where consent is the basis for processing. The right to lodge a complaint with a data protection authority. You can exercise these rights by contacting us through the appropriate channels provided on our website. Children’s Privacy Our website and services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately so we can take appropriate action. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Acceptance of This Policy By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or provide personal information to us.
